[Resolved]  Reliance Communications — reliance - harassment sms for paying bill for unused service.

Address:Pune, Maharashtra, 411057

I had a reliance internet connection some where april 2009-10. It was a rented house and agreement was over so i had to move to different house.
That time i have paid my pending bill and call to customer care and they have confirmed me over call that, they registered my request to disconnect.

I have not taken back my deposit also. After 7-8 years i have not any thing /any track record or evidence to prove. I have totally forgot about the connection.

Now all of a sudden after 7-8 years i have received an email alert as :

"today is the last date to withdraw notice hence pay rs 2899 caf [protected] or else be present on 9/9/17 at pune court call irfan [protected] for queries rcom"

This is totally unacceptable and unethical. If someone did not use service and service provider delayed the dis-connection request, why consumer should pay the bill.

Please can someone help here.
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Oct 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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