[Resolved] Reliance Communications — Reliance India Mobile Threatening Calls from Reliance Recovery Agents | |||||
This is to bring to everyone’s notice that illegal practices being used by Reliance India Mobile to recover the dues from customers. It is observed that Reliance India Mobile representatives are pretending to be “Information Officers” from “Tis Hazari Court, Delhi” calling the customers who seems to have some pending dues towards bill payments. In my case I had a Reliance India Mobile connection Subscriber ID [protected] and corresponding Billing Account Number [protected] disconnected it within a months time of purchase as I was not happy with the service and the service request raised for technical issue was not addressed at all by Reliance India Mobile Jaipur. I had Clear all my dues & paid the all months bill in advance and raise a disconnection request to customer support number, but even after giving a disconnection request I got next months bill which I chose not to pay as I already had given a disconnection notice. The (so called) Information officer is called me and told me that the Tis Hazari Court has a case received against me and I need to talk to the lawyer who has filed the case. I was given a contact number of Advocate and asked contact him/her within 1-2 hrs on failing to get back he will process the application and I will have to appear in the court the next day for hearing. When I called up on given number, I was told that the advocate has sent court notices to my address. She will take up the case in court for hearing tomorrow unless I pay him the settlement amount of Rs.5, 000 (Five thousand rupees only). Its not only me who has fallen victim to these calls but there are many more people who are falling in their trap everyday. When inquired with Tis Hazari Court, We could not find any advocate associated with my complaint.Even the phone number (of so called information office) from where we got the calls does not belong to court. I request you to take stricter action against these fraudulent people or also against any Reliance officials if involved any. This is clearly a case of “Contempt of Indian courts” and if any action is not taken from your side I will bring this issue to the notice of Tis Hazari Court, Delhi. Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Reliance Communications Customer Care's response Dear Dinesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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