[Resolved] Reliance Communications — Reliance is not letting me to portmy reliance no. To other service provider | |||
This is with regarding PORTING of my prepaid reliance no. [protected]. I have been trying to PORT it from last 2 months and raised 3 times Unique Code (by sending to 1900) to another service provider and evevrytime myy request was denied. I have been following through cutomer care / twitter n all to get it done. I am tired of doing follow up why you are rejecting my request every time without stating the reason behind it. I never came across professional people like you who don;t even bother about customer's cpmcern and take it very low. It is really surprised to see the way your god damn organization fuinctions; Don't you think that it is your responsibility to revert of matter on priority and resolve it at the earliest possible. Every organization has some SLAs to which they adhere to and looks like you neither have any pre-defined protocols nor even established SLAs to address your consumers. At the last resort I am expressing my concern here. It is too disappointing to have any thought ever to suggest anyone to take Reliance no Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 21, 2015 Reliance Communications Customer Care's response Dear Devendra, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 23, 2015 Reliance Communications Customer Care's response Dear Devendra, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||
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