[Resolved]  Reliance Communications — reliance landline connection

Address:Surat, Gujarat, 395002

Sir i have previously on 21st of july complained about connection not working via email with full details of my complain on customer care at email id: [protected]@relianceada.com and since then also no action have been taken from their end to resolve the issue

Today i. E., on 29th july when i called customer care to know the status of complain the representative says that it has been resolved from their end on 26th july but i can tell you that nothing has been done on my address about the connection

My connection is still dead

On today's call when i requested her to take another complain about that the representative disconnected my call from their end

My previous complaint no.:[protected] was of dated 19th july at 20:58 hrs

After that i received another system generated complain no.:[protected] on 27th july at 15:34 hrs which i have not lodged and next day i received message that complaint has been resolved

My latest complain no:[protected] on 29th july at 15:12 hrs

I request you to if you can please make my connection in working so that i can move forward with working condition connection

No reply from reliance communications for complaint not on calls, not via emails, etc then why to keep such type of service

Please take action on this matter fast and reply me on this matter via email else you could contact me:
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Aug 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Reliance Communications Customer Care's response
Dear Vishal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Jul 29, 2017
Updated by vishal prakash sultania
vishal sultania
alternate contact no: [protected]
Aug 02, 2017
Updated by vishal prakash sultania
sir i want to tell you that
today at 11.40 am i have received a message from 52811 that SR No.[protected] has been processed
but my connection is still dead.

today because of that i have to complain again

latest complain no is
SR No.[protected] on 2-8-17 at 13.26 hrs

i also received a call from[protected] and the executive from that side says that their technician is not allowed to enter our society premises but this is not correct at all because when i asked the management about that then i got the answer that the matter has been resolved between the premises management and the reliance communication about the issue and after that only rest all connections have been started

i request you i[censored] can make my connection start then please do that
and if it is not posiible for you then please answer me about that
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vishal sultania
alternate contact no:[protected]

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