[Resolved] Reliance Communications — Reliance mobile connection call barring and cheating | |||||
I am a reliance postpaid customer, number: [protected], on 22 june i, suman banerjee send a porting out sms to 1900, after getting the porting out sms i received a call from one male customer care executives within one hour, it was 15.29 p. M and the conversation was around 7:20min, that fraud boy told that sir please dont release the connection, dont submit any document to anywhere, there is a new advance rental plan of 1349 where customer will get 4 month unlimited plus 20 gb data every month, as well as he told me confidently that this amount will be added with your next bill cycle and which is 11th july, before that i don't have to pay anything, i thought it will be helpful for me, but yesterday at 6:58 a. M i got a message that outgoing calls from your number is barred, without stating any reason, i thought it will be a system issue, i waited 2 days but today evwning when i called another cce lady i came to know that i have to pay 1900 plus amount immediately, wow reliance.. In this way you are cheating the customers.. I need an immediate resolution in this matter. Was this information helpful? | |||||
Jul 29, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Reliance Communications Customer Care's response Dear Suman, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 27, 2017 Reliance Communications Customer Care's response Dear Suman, As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to avoid any further inconvenience. We value your relationship with us. Thank you for choosing Reliance. Thank you! Regards, Reliance Communications | |||||
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