[Resolved]  Reliance Communications — Reliance mobile connection call barring and cheating

Address:Kolkata, West Bengal, 700058
Website:www.rcom.co.in

I am a reliance postpaid customer, number: [protected], on 22 june i, suman banerjee send a porting out sms to 1900, after getting the porting out sms i received a call from one male customer care executives within one hour, it was 15.29 p. M and the conversation was around 7:20min, that fraud boy told that sir please dont release the connection, dont submit any document to anywhere, there is a new advance rental plan of 1349 where customer will get 4 month unlimited plus 20 gb data every month, as well as he told me confidently that this amount will be added with your next bill cycle and which is 11th july, before that i don't have to pay anything, i thought it will be helpful for me, but yesterday at 6:58 a. M i got a message that outgoing calls from your number is barred, without stating any reason, i thought it will be a system issue, i waited 2 days but today evwning when i called another cce lady i came to know that i have to pay 1900 plus amount immediately, wow reliance..
In this way you are cheating the customers.. I need an immediate resolution in this matter.
Was this information helpful?
No (0)
Yes (0)
Jul 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
Reliance Communications Customer Care's response
Dear Suman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 27, 2017
Reliance Communications Customer Care's response
Dear Suman,

As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to avoid any further inconvenience. We value your relationship with us. Thank you for choosing Reliance. Thank you!

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information