Reliance Communications — Reliance Net Connect WiPod 4G service bill

Address:	Mumbai City, Maharashtra, 400710
Website:	www.rcom.co.in

Hello sir,

It is to notify you that I am the latest victim of fraudism by Reliance Communication.
I have been using the Reliance Net Connect WiPod since january' 2016 with a monthly plan of Rs 599 and 5Gb day and 5Gb night plan. After the limit the plan was unlimited but the speed was restricted. Last month I got an sms from Reliance Customer Care to change the existing WiPod device with the new 4G WiPod device by paying an amount of Rs 899. I purchased the device in April as their was a notice of discontinuing CDMA service and starting of 4G GSM service. After waiting for almost 3 months they started the 4G service with the same existing plan. The problem started when they without intimating changed my plan and charged very high. As per them they have changed my plan from Rs 599 per month to Rs 1100 per month also with the limited data usage. When I raised my concern about change of plan, they replied with a lie that they have already intimated the users by emails, phone calls and sms, none of these I have received. They are cheating with these strategy to almost all the users.
Kindly file a complaint against them. I am attaching my first postpaid bill generated by Reliance communications for the period between 12th Jan' 2016 to 27th Jan' 2016 with this mail for the reference of my complaint.