[Resolved] Reliance Communications — Reliance netconnect+ postpaid connection termination | |||||
Reliance netconnect+ in name but no network connectivity or even disconnection of connection. I had a netconnect+ postpaid connection [protected] which i wanted to terminate due to the problem of not working almost dead for more than 30 days. After raising it with the customer care for 7 times, for which there was no response, i had to ask for termination of datacard. Since it was postpaid it was billed even though i did not get to use it in the whole month. Finally i had to argue with the customer care to take up my request for termination and paid rs.1380/- for paying zero data. They gave service request no[protected] and got closed after two days without terminating the connection. Again (On aug 01.08.16) i made complaint to their call center to terminate net connect connection and gave another service request no[protected]& they need 15 days to terminate connection... What a joke. It seems they are waiting for another billing cycle to collect bill amount for their non existent network. Pathetic customer care. Still waiting for termination of connection Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved complaint resolved & thanks to consumer complaints Reliance Communications customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Sir mera reliance cdma sim lock ho gyi hai aur ab puk code maang rahi hai aur sir mai us sim ka no. bhi bhool gya hoo. sir pleas help me . hurry up.
Reply
Dear Raja,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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