Reliance Communications — Reliance Network and Customer Care | |||
I was facing Network problem for more than 1 year. I raised several tickets but no use. I tried to PORT my number to Other Network but when I sent message for Porting, I am getting reply like Your Request could not be processed. I sent almost 100+ times and from 5 Different Devices. But got same reply. I called Customer Care for more than 25 numbers and registered complaints for more than 10 times but no response. When ever I am calling again, I was getting answer that Ticket closed, will create new one Not sure why tickets getting closed without resolution of issues. I shared my thoughts through FB, Twitter to Reliance Official ID but no response. I fed up and started using another similar but most of my official things are mapped with Reliance number. Last week I faced serious problem and almost I lost my Loan Verification call and almost got cancelled. I traveled to Trichy from Hyderabad during Saturday and Sunday for verifying it . Due to this problem I am facing lot of problems. My Family, Friends are not able to reach me most of the time includes some urgent calls. My managers are scolding me as I am not available through calls in urgent crisis work situation. Totally I am irritated. But I want this number so I need to port. Please help me here ASAP. My next step would be some legal complaints about this as I have lot of proofs about the issues which I faced. I will wait for one more week and will start next action. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
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