[Resolved]  Reliance Communications — Reliance postpaid data card payment

Address:600023

Dear Reliance Team,

Very embarrassing services provided by your postpaid team that I was using your postpaid connection in Chennai,

To which I discontinued last in August with help of Reliance Store Ayanavaram, Chennai and at that time store executive told me that we have an offer that u need not to pay your due amount if you are going to discontinue your data card, after 3-4 days I got another message for due amount again I visited to store and ask to executive why this happening again and again, same reply given by the executive and he shown me a list of those no. which are in offer and not to pay any due amount, I forcibly tried to give money to executive for my data card but he refuse to take money and he confirmed that no problem come in future but still I am receiving Bill amount with notification for legal action I tried to contact o store but they are not responding my call…


Details:-

Mobile Number: - [protected]

So please suggest what to do….?

Your prompt response is highly appreciable.

Regards,
Dr. R. S. DWIVEDI
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Jan 30, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
Reliance Communications Customer Care's response
Dear Ravi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 30, 2016
Reliance Communications Customer Care's response
Dear Ravi,

As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to avoid any further inconvenience. We value your relationship with us. Thank you for choosing Reliance. Thank you!

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Sir/Madam,

I am Sangeeta baraskar. As my mobile phone was stolen yesterday along with my reliance sim ([protected]). Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked it.

Thank you!
sangeeta baraskar
Mob: [protected]

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