[Resolved]  Reliance Communications — Reliance postpaid mobile service

Address:Mumbai City, Maharashtra, 400709

I am praveen. P from vijayawada using reliance postpaid mobile with no [protected].

Earlier i was using aitel (Very happy with service).
About six months ago i received a call from one of the reliance communication agent in vijayawada offering me a very actractive offer for rs 499 + tax (After discount) which includes —
1) all out going call from reliace to reliance (Both local and std) free
2) all out going call from reliace to any other net work (Both local and std) free
3) all out going call from reliace to landline (Both local and std) free
4) incomming and out going while roaming (In india)
5) 100 sms per day

The above offer for any working call person was like blessing. So with on other thought, i have changed my service provider which was like a curse for a life time, since while make any call, insteard of the call getting connected, my screen whould show "no net work connection". This would happen for most part of the day.
Regarding to sms — 95% of the sms messages where failed to deliver.
As for reception — you fell as if you were talking from a basement.
Inspite of calling their customer care centre or contacting their local agent, my problen has not been resolved.

I have been paying my monthly bill (Aprox rs 600/-) in time for every billing cycle
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Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Praveen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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