[Resolved] Reliance Communications — Reliance prepaid

Saiyam Rana

from Delhi, Delhi

Address:	New Delhi, Delhi, 110045
Website:	www.rcom.co.in

Reliance no. [protected]
On 1st july, i recharged my no. Of 60rs, because i want to activate callertune. I called customer care, but due to some reasons they can't able to activate callertune. After few minutes the msg come that (You have been successfully subscribed to shotforbiscsub60 service for 29 days. To un-subscribe sms unsub 4036 to 155223 (Toll free) and account balance showed a balance 0. Then i again call to customer care and they debited the amount. Next day again i received sms that (You have been successfully subscribed to adpaystrmgwlysubs service for 7 days. To un-subscribe sms unsub 3673 to 155223 (Toll free). After that the acc balance is again 0. I could not understand that why such services are activated at your own?
I already requested i am not interested in any of the vas service. It was such a bad experience with you.

Please debit my account by the amount so charged.
Mobile no.: [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Reliance Communications Customer Care's response Dear Saiyam,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications

Verified Support

Jul 10, 2017

Reliance Communications Customer Care's response Dear Saiyam,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on your number. Thank you!

Cheers,
Reliance Communications

Related Reliance Communications reviews

View all 22891 Reliance Communications Reviews

Comments

Ajáÿ Gùpţá

from Sheoganj, Rajasthan

Sir mene Kal Night me [protected] number per 21 Rs ka recharge krwaya tha bt usme only R2R free calling he aayi hai, other netwrok per 100 min nhi aaye hai..plz cheak it

devanananda l m

from Bengaluru, Karnataka

Dear Team,
reliance was installed the tower in my land but from fast 6 months am not getting any rent to my account, please let me know the status and the
agreement they signed for 20 years

radhelove

from Nashik, Maharashtra

Reliance company ka network 10 din se hamare area me nhi hai jabki uske network ka tower just hamare bagal me hai to plz sir ap is tower ko cheq kre ki ye chal raha hai ki nhi ki kya prblm hai adress shangrila resort n water park gangaram pada mumbai nashik highway bhiwandi or palz thoda jaldi kare network ki wajh se bahut prblm ho rahi hai