[Resolved] Reliance Communications — Reliance pro 3 dongle

Pawan Murlidhar Poptani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 40007

[protected] Forwarded message[protected]
From: "pawan poptani"
Date: 14 May 2017 9:39 pm
Subject: Re: Replacement of Dongal Reliance pro 3 or refund of money rs 4600
To:
Cc:

Hi Vishal,
I bought Reliance PRO 3. Number. [protected]. Model no RZTCDC[protected] from Siddhi Dot com. Reliance Mobile Store. Address : 39 /4 Neelkant Shopping Arcade, opp Fine Arts. R C Road. Chembur East. Mumbai 400071 on 21 March 2015., i have paid 1600 for dongal And rs 3001 for lifetime internet for Reliance, I am not able to use this dongal now due change of technology, since its lifetime number i am eligible for option new dongal. Kindly help me resolve this issue . i hv attached dongal photo n bill for reference . my contact detail Pawan M Poptani cell [protected] . awaiting prompt reply
Thanks
Pawan

+2 photos

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Jun 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Reliance Communications Customer Care's response Dear Pawan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 18, 2017

Reliance Communications Customer Care's response Dear Pawan,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications