[Resolved] Reliance Communications — Reliance pro 3 internet not working | |||||
My reliance pro 3 no is [protected] since from 26 may 2016 to 8 june and again from 14 June to up till now I am unable to connect to the Internet ... And for many times I have called the customer care[protected] and raised the issue but uptill bow the issue is not solved they just take the complaint and will say we will resolve the issue at earliedt but they won't resolve also and even I went to store they said they will find the solution on it. In this month I just used the net for 6 days and I asked the customer care weather the bill is going to adjusted they said u have used the net so u have to pay the bill and one more thing before the 4g upgradation process reliance store employes said that there will be no change in plans for existing customer but its suprise to see that plans have been changed from from 999 RS truly unlimited to 999 RS 10 GB unlimited. So dear technical team of reliance please resolve the issue at earliest. Already I have applied for 4 g upgradation and I have 4 sim and 4 dongle also. Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 18, 2016 Reliance Communications Customer Care's response Dear Avinash, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.
Regards,
Reliance Communications