[Resolved] Reliance Communications — Reliance- Recharge done balance not credited

MahaveerChhimpa001

from Noida, Uttar Pradesh

Address:

110017

On reliance mobile no. gsm prepaid no. [protected] dtd 17.03.17 I made I recharge of Rs 95 through order id no. [protected] but the balance does not credited in my phone no. . please look into the matter and credit my balance to either to my no. or in paytm wallet . . this has been a lot of times that my balance has been deducted and different different service activated withount my consent. please . refund my balance ASAP

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May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Reliance Communications Customer Care's response Dear Mahaveer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Mar 24, 2017

Updated by MahaveerChhimpa001 Refer to the complaint submitted on dtd:22.03.17 to regarding reliance communications . I got a response that net recharge has been done but i recharges for talk time balance . either refund my money or give me the talktime ... and give any response on the no. [protected]