[Resolved] Reliance Communications — Reliance sim | |||||
I am having mobile number of reliance no.[protected] in punjab but i am unable to make any outgoing calls for more than 12 days. whenever i am calling any number a recorded voice is telling this route is busy please call later. previously only i was unable to make local outgoing calls, now even std outgoing calls are also stopped . neither i am able to recharge the number, if i am trying to recharge the retailer simply telling that the number is having problem so recharge cannot be done. they told me to call 198 and speak to customer care executive. i have called a thousand time but never the call is connected to any customer care executive where i can share my problem . Is this my mistake that i have taken a reliance sim for which so much harassment is happening? in this age of competition when other networks are giving good customer care service, i am sorry to say i am getting the worst type of customer care service, no one in this organisation is bothered to help. i think it is better to throw away this sim and take any other networks number, maybe thats what they also want thats why they are never attending us. can anyone imagine for past 12 days i am unable to make any local outgoing calls ? very pathetic service. Really its very much disappointing. Was this information helpful? | |||||
Feb 18, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jan 17, 2017 Reliance Communications Customer Care's response Dear Pritam, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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