[Resolved]  Reliance Communications — Reliance wi pod 4g lte speed is gets slow down and hangs frequently.

Address:

400060

Reliance data card no. [protected],

Dear sir,

I have been upgraded my earlier cdma into reliance wi pod 4g on 20th june 2016 and the services start on 10th july 2016. At the time of purchasing reliance 4g wi pod lte i had promissed that you will get 10 gb free data. But in their bill, reliance has not given 10gb free data and sent me huge bill of rs. 3211 on 31st july 2016. Initially the speed of 4g was good, but last 1 week the speed slow down even if the speed of 2g is more than the 4g dongle.

It takes huge time to open any website and emails. The customer care has not responded properly.

Even thought i had paid advance rent for 3 months for my netconnect+ on 27th april 2016, reliance had discontinue cdma services without any notice from 5th june 2016. As the new 4g services has started on 10th july 2016 after submitting server complaints to reliance. As the services was discontinued by reliance, how they issued the monthly bill for june 2016 (I. E. From 27th may 2016 to 26th june 2016) and from 27th june 2016 to 10th july 2016 during discontinue service of reliance.

You are kindly requested to look the matter seriously as the reliance is cheating to their customers and waive off the post paid bill of june 2016 and up to 10th july 2016, give me 10 gb free as promised when purchased 4g dongle and increase the 4g dongle speed as it gets slow down since 1 week.

Thanks & regards

Sanjay
Cell [protected]