[Resolved]  Reliance Communications — Reliance wifi 4g billing

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First of all i would like thank reliance to bring in this technology to everyone. But i have a problem with the way they work, reliance simples works like a gundagiri philosophy.
1. I was asked to buy the new wifi pod for 4g under a offer, when i was using 3g i was under a plan where my fup was 15gb, i specifically checked with the customer rep if there would be any change in my plan when migrated and his clear answer was 'no changes and i wuld enjoy the same benefits as i am enjoying currently'
2.in my billing for current july month, i see twice the amout of the bill i usually see.in the details of the bill when i checked they have mentioned 'previous bill amt' pending and have mentioned the charges there. Where as i don't have any outstanding amount pending and when asked there is no proper response to any of it, they customer support have registered a complaint but till now no one has bothered to call and ask me what the issue is
3. The moment i registered the complain, by 4g connection was disconnected and when asked they said i had crossed the credit limit due to which i wuld have to pay my bills, but when i told them to resolve my previous complain there was no proper response. Then i had to dig deep in questioning how my credit limit exceed, for which the answer i got was really shocked, as per reliance when the 4g was migrated all existing customer will be allotted to a new plan and the fup wuld be reduced to 3 gb, any data used after the fup tht would be chargable.
This was a news to me and i was irritated that reliance did not bother to communicate that their plans have changed and existing customer will also have the impact. And now they are trying to impose all these onto a customer.