[Resolved] Reliance Communications — Reliance worst service

Ruq

from Bengaluru, Karnataka

Address:

560045

Hi team,

I am using reliance prepaid connection from last 12 years. yesterday i received the display pop up message from your end that (special offer only for you) if i recharge for 15 rupees i will get 1000 mins other network and reliance to reliance local and std unlimited free for 28 days. however i recharged immediately but unable to use that benefit. i called to reliance customer care today and spoke to mr. hitesh. v supervisor, he said there is no such kind of offers and keep me on hold for 25 mins. i really don’t understand why you people are playing around with the customers. please resolve my issue asap.

Mobile no. : [protected]
Location : bangalore

Thanks,
Mudassir ahmed

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Dec 6, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Reliance Communications Customer Care's response Dear Mudassir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 04, 2016

Reliance Communications Customer Care's response Dear Mudassir,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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Comments

Azeem92

from Hyderabad, Telangana

Lost sim card
Sir, I hereby inform you that I lost my cell phone along with the Reliance Postpaid sim card,

This to inform you regarding the same to avoid any misuse of the card.

My number is [protected]

Thanking you
Mohammed Adam Ali
Hyderabad, Telangana.