[Resolved]  Reliance Communications — Repeated threat to legal procedure despite of making payment

Address:	Lucknow, Uttar Pradesh, 226021
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Caf no[protected], mdn no [protected]

I surrendered reliance data card in the year 2015 and made complete payment of rs. 2451 in the month of april 2016. The services were formally discontinued by reliance. Still, i am getting the message and a legal notice through e-mail to make the full payment of rs. 2451 to avoid legal procedures. Daily these people are sending mesages that i have failed to make teh payment after several reminders. I even send them the receipt of last payment through e-mail but still i am getting these messages. This is completely unacceptable to harass genuine customers and not updating and checking your records for the same. Even the payment service center several times accepted that payment is already made by you and we have the record of the same. Need help to resolve this issue