[Resolved]  Reliance Communications — Replacement of the pro 3 dongle

Address:Mumbai City, Maharashtra, 400055
Website:www.rcome.in

Dear team,

My self is ruchin brahmbhatt i happen to be a user of reliance pro 3 ([protected]) for more than a year. The best thing i liked is their uncapped internet connection.

Now all of sudden the internet does not connect, i have called up on customer care number yesterday[protected] they have told me that please visit the rim store thy will change your dongal

Today morning i have visited the store located at goregaon s v road mumbai thy have gv me some different number of [protected] and said this number belongs to their ho please contact there. I hv called thm up at 2.20 today[protected].

When i have called them i have got the shocking reply that we have stop operation of this services (Pro 3 dongal) please visit to store and take new as this don't have any value now.

It just and few month old and now it has no value of this its quit shocking and beyond imagination.

Kindly look into this matter & hoping that at least you’ll show me the correct way to address this issue.

Please feel free to contact me on [protected]
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May 12, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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