[Resolved] Reliance Communications — Request not processed by Store Executive. | |||
Dear Team, My self Mukesh Kumar & my Reliance Postpaid number is [protected]. I want to change this from Postpaid to prepaid I was visit to your reliance care Store for the same But Store executive denied to process the same . And say it will take 15 days to complete this process. And As per phone call with tele executive this process will take only 24 Hours. Store executive also told to submit 950 /- to disconnect this no. but my actual outstanding amount is 756/- till[protected].Please take necessary action against store executive & convert my no. from Postpaid to prepaid. I am not going to pay any outstanding bill after[protected] in future. Please find the store Address given Blow. I want replay on the same as soon as possible. Store Address. DIVINE COMMUNICATIONS Shop No. 90, First Floor, Nehru Shopping Complex, Lawrence Road, Opposite Novelty sweets, Amritsar Amritsar Punjab 143001 Was this information helpful? | |||
Feb 6, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Reliance Communications Customer Care's response Dear Mukesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jan 03, 2017 Reliance Communications Customer Care's response Dear Mukesh, As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment