[Resolved] Reliance Communications — Restoration of service | |||
Dear Sir, It feels very strange that our Relience No.[protected] has disconnected last week for non payment of another connection. When approached to Reliance customer care at Calicut office, near stadium puthiyara road, to resolve this anomaly, it is learnt that one of our old ported No. [protected] still shows an amount of 250.00 plus! But this Number had already been ported out one and half years back after finalizing and settling all remaining balance!! It is obvious that no provider would port without settling any due amount to the them as per TRai's instruction. The payment of[protected] is been regularly settled and enjoying the service till last week and all of a sudden this situation has happened and it is not fair to hold back this line as we settled all due amount till last month. It has been our worst experience with reliance and our business and personnel activities have suffered a lot. We still have faith in your esteemed organisation and believe that these sick-outlets are defaming the best gained reputation of one of the leading networking companies of our country. And also we are very sorry to tell your good-self that, person who is handling customers is prejudiced and reluctant to answer properly. Kindly look in to this and re-in state the service at your earliest. Waiting for a speedy and favorable action Regards Was this information helpful? | |||
Jun 25, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 13, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Customer, Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you. Regards, Reliance Communications | |||
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