[Resolved]  Reliance Communications — Rs 154 recharge is fraud.

Address:Mumbai City, Maharashtra, 400710
Website:www.rcom.co.in

I got this message from reliance communications. "rs154=1gb/day! Recharge kare rs154 se aur paaye 1gb 4g data har roz. Validity 28days. Sabhi offers ke liye dial kare *129#. Rcom". I recharged for rs 154 on 2nd june 2017. I got message that mbbp154_4g has been successfully activated. Then when i turned on data my core balance of rs 35 got deducted. And after that data services are not working.

My number: [protected]
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Jul 8, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Reliance Communications Customer Care's response
Dear Sudeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 07, 2017
Reliance Communications Customer Care's response
Dear Sudeep,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

My problem was solved by Reliance customer service in two days.
Exactly same problem, I recharged for Rs 154 on 14th june and from %th June there is no balance net or other. After repeated complaints even to senior officials, repeated complaint number is just given and in verbal acceptance they are are accepting that 1gb daily data should be given for 70 days but nothing in actual and only that ur complaint has been forworded.

My number is [protected], complaints number:[protected],[protected],[protected].
Rc 154 ==70 days 1gb rc, ok, , but 51 days stopped, , , waste Reliance// my no:[protected]

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