[Resolved]  Reliance Communications — Rs. 500 balance deducted

Address:Darjeeling, West Bengal, 734001
Website:www.rcom.co.in

I had recharged rs. 500 balance in the phone number [protected] on 7th of july. And suddenly they have deducted the whole balance from my phone number. And when asked about the same from the company, they say that they don't have any details regarding the deduction. I have also cross checked with the company and there are no active value added services on my number.

I want them to refund me the money back.
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Jul 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Reliance Communications Customer Care's response
Dear Rounak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I had recharged with rs 93 yesterday. after recharge the net is not starting, i have already complaint to reliance customer care 3-4 times but noone is listening to me. they cut the call without any answer. please solve my problem as soon as possible otherwise i will complaint to consumer court and will port my no. to any other network.

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