[Resolved]  Reliance Communications — Service activated without confirmation and balance deducted

Address:	380001
Website:	www.rcom.co.in

My name is Jayesh and Mobile no. is [protected]. I got two messages "You have been successfully subscribed to Video54646Sub60 service for 30 days.To un-subscribe SMS Unsub 4033 to 155223(Toll Free)." and "You have been successfully subscribed to LDRSubSub30 service for 9 days.To un-subscribe SMS Unsub 4035 to 155223(Toll Free)." and an amount of Rs. 60 and Rs.18 respectively has been deducted from my account which I did not request nor did I replied to any of such messages. But amount of 60 + 18 has been deducted. For this I called at 198 and *333 and executive deactivated my service but not refund my money. I tried to register complaint at "reliance insta care app" but it is not being registered. I called nodal office but they said amount is non refundable and when i asked them what type of service it is and what i will get from this service they said they don’t have any information about this. So they neither return money nor do they know anything about service. Earlier also I faced this type of problem without any confirmation service activated and balance deducted. This is my final warning and if my request is unresolved this time as well I will port out of the reliance and move to consumer forum and TRAI for this complaint.

Hope i will get refund soon and other people not face this type of trouble.

Thank you.
Jayesh Rajyaguru