[Resolved]  Reliance Communications — Service Activated without intimation: Missed Call Alert

Address:

Madurai, Tamil Nadu

Unwanted VAS services are activated on my mobile number. Around Rs.30.00 was deducted from my number by activating USSD, techzoneSMS, One97 etc. It was promptly refunded when complained by sending an email to [protected]@relianceada.com. I thought the service was great. I also explained in my mail explicitly that I never subscribe to VAS under any circumstances and requested them to deactivate all VAS. I am contemplating legal action against this fraud. I want my money (Rs.30) to refund and all kind of VAS deactivated on my number including the missed call alert service and never to activate any VAS on my number in future.my no is [protected]. To add more, this is not the first time I am facing this problem with the Reliance GSM pre paid .Even when I call the customer care for the enquiry they talk very erratically and manner less language. As if they are at loss and customer's problem means his stupidity or its always we at a mistake.