Reliance Communications — Service Broken for CDMA connection

Address:Bangalore, Karnataka

Today[protected] from morning I am unable to make any outgoing calls and unable to receive incoming calls. Even not in 198 or *333. So I contacted customer care from other phone. The person from other side is telling that he doesn't know all this he can only give details about MNP. I never saw such a worst service. I am using reliance past 4 years.Faced this problem many times and called customer care and immediately they tried to resolved it. What is going on here? How you are hiring people? Is there a proper training to handle this? If my service is not resumed I will definitely go to other service provider and leave reliance.
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Reliance Communications customer support has been notified about the posted complaint.
Jan 05, 2015
Updated by Onkurananda Ganguly
Today[protected] from morning I am unable to make any outgoing calls and unable to receive incoming calls. Even not in 198 or *333. So I contacted customer care from other phone. The person from other side is telling that he doesn't know all this he can only give details about MNP. I never saw such a worst service. I am using reliance past 4 years.Faced this problem many times and called customer care and immediately they tried to resolved it. What is going on here? How you are hiring people? Is there a proper training to handle this? If my service is not resumed I will definitely go to other service provider and leave reliance.

Though the tower is full the outgoing call is automatically gets dropped and while incoming it is always saying switch off. It is network isuue. Resolved that ASAP.
Jan 05, 2015
Updated by Onkurananda Ganguly
Phone number which I am facing problem [protected]
Complaint comments 

Comments

Dear Onkurananda,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Here is my alternate contact number: [protected]

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