[Resolved]  Reliance Communications — service

My plan was changed without informing and company refusing to refund money. False assurance given by payel that money will be refunded. Servers are always down and we are told to call after 2 hrs and this happens a lot of times. Also do not connect to senior executives for a lot of time. Finally have raised a request again for account closing. Again money will be refunded only after 60 days and this money was charged without even having the courtesy of asking. Overall bad service and lack of integrity.