[Resolved] Reliance Communications — Service discontinuation (No reason stated)-[protected]

Savitendra Kumar

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 201301
Website:	found in google

Dear Concern,

I am a consumer with you since last 7 years, and instead of improving you
customer service you have made it worse. Its really very painful for a
customer if his phone gets barred without any reason. I am talking of no
reason, because I have not been told the reason, instead your executive
tried making conversation round and round.
My last date to pay the bill is 16-May-2017, whereas today WE ALL ARE
SITTING AT 15-May-17, how can you people stop my services, that includes
incoming. Should we say WOW to this kind of attitude.
NOW, you get the services restored and I need a valid reason, WHY MY
SERVICES WERE BARRED.
Hope you have the answer, could be possible your executive might NOT have.
Look forward.

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Jul 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Reliance Communications Customer Care's response Dear Savitendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 18, 2017

Reliance Communications Customer Care's response Dear Savitendra,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications