[Resolved] Reliance Communications — Service got terminated and no refund for the 4 months amount I have paid advance | |||
My reliance number is [protected]. I have made the payment for 4 months and i have took this new connection. After few days one person came to my house it seems and contacted me over call saying that he has come from reliance for address verification. I have informed that i was at office and told him he should have informed prior before coming for address verification as i can’t sit at home all the time. I do not know what happened. After few days services got disconnected. When i called the customer care, they said there’s some problem with my address and they asked me to submit address proofs once again at reliance store. So i went to the store and they said they will write an e-mail to you and it will be activated, which never happened. I tried it several times and today when i went to the store to check it, they said my number got terminated. I paid almost 1000 rupees for 4 months and in case if you are unable to provide me the services, please refund me or activate the services. If this doesn’t happen i will need to file a complaint against this. Please reply me at the earliest possible. You can contact me at my alternate mobile number [protected]. Was this information helpful? | |||
Aug 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||
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