[Resolved] Reliance Communications — service of my number is stopped after making payment.

Srishti Cargo

from Jalandhar, Punjab

Address:

New Delhi, Delhi, 110059

This is to inform you that we have bought a new number of reliance whose number [protected] whose full n final payment was done on 04-mar-2017. Whose full n final payment mail is also with us. After we have purchase new number of reliance no.[protected] but after 3 month reliance has disconnected our number without any information we have paid all the outstanding amount of both the number but reliance communication has stooped the services without any information. Kindly look into this matter as i was told by reliance that you to make the previous bill payment but we have paid all the dues and i have the full and final payment mail from reliance.

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Sep 25, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Reliance Communications Customer Care's response Dear Srishti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications