[Resolved] Reliance Communications — Service quality

Rashmi0928

Address:

Kolkata, West Bengal, 700006

Hii my ph no is [protected].. i got an offer for recharge and i grabed the offer but didnot got full benifit. To complain about this i called to reliance custmer care and person who received the call talked in bad manner it seems dat he was drunked. And when i asked him his name he said 'no'. Then i told him to transfer my call to senior bt he didnot. People near him was instructing him they said him to disconnect my call.. look this type of behaviour is not al tolerable.. and about the offers your company is misleading the consumer.. i want my problem to be solved.. as soon as possibl, and please improve ur employers, teach them some ethics

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Jun 22, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Reliance Communications Customer Care's response Dear Rashmi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

May 10, 2017

Updated by Rashmi0928 Offer attachment for both the days are attached. The date on which i received offer made rechrge. And the day aftr that

Verified Support

May 18, 2017

Reliance Communications Customer Care's response Dear Customer,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications