[Resolved] Reliance Communications — services and my plans and overcharged

raksamar

Address:

Gurgaon, Haryana

I get charged for data usage with my active data plan of 1 gb per day. Worst customer service experience with rcom operator. Not able to contact with customer care, tried more than 20min call no one is picking up. Not getting any response from provider even after multiple complaints. Now i think its time to switch operator. No: [protected], plan :786 rs, per day one gb. Charged more than 60 rs.

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Oct 21, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 05, 2017

Dheeru Dheeru's response Very bad sim

Verified Support

Sep 11, 2017

Reliance Communications Customer Care's response Dear Customer,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Sep 12, 2017

Updated by raksamar Alternative, no. [protected]. From last 3 days same thing is happening. After 12: 00 Am night is showing no data balance and balance is getting deducted from my account. Why no one is picking up phone in reliance care i tried no. of time. *333, 198, [protected]. It's better to close all these no. All are useless.

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Comments

Noufal K

from Bengaluru, Karnataka

I checked with my reliance no *129# .then I see 33 RC then get 1 GB +1 hour unlimited calls for 2 days then I recharge my mobile no but I get 250 sms for 30 days .I tried to contact customer care for more time but no respond .then I will decided to file a case on consumer court for my claim my reliance no:[protected]
My contact no [protected]