[Resolved] Reliance Communications — Services | |||
Consumers are not left with choice but to buy new devices to continue availing services. Bill plans are changed without any logical explanation and without communicating it to consumers. If a customer wants Service provider to resend those mails which gave update about change in bill plan. its not done. Bill plan can not be changed till next billing cycle without any reason and explanation. Can not convert existing postpaid connection to prepaid connection. Can not Surrender existing connections and buy new prepaid connection. Consumer can not choose products as per their choice and convenience. Was this information helpful? | |||
Sep 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Reliance Communications Customer Care's response Dear Swanand, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
 1 Comment | |||
Comments
My hsd no. Is not getting migrated to 4G. Reliance stores, customer care and even appellate authority are not having any appropriate answer. Simply, the reliance company is a great cheater. No value for customers. Those who are appointed for the solutions they themselves dont know anything.
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