[Resolved]  Reliance Communications — SIM card not given and cheating in plan

Address:

400003

Dear Sir,
I Mr. Abbas H Sakarwala who has recently ported from +91 [protected] from Airtel to your company wants to complaint about Vidya who told me she is calling for Mira Road – Bhayander branch of Reliance. She called me through +91 [protected] and told me to port to Reliance and she offered my 5G data at a price of 399 Rs only. I agreed to her and told I want to port. She ported me by taking my documents through Whatsapp Number [protected]. I gave my passport copy to her on the same whatsapp number and continued to my porting. She had told me that she will send me Reliance SIM card to my mailing address which I never got. My porting has been done and I don’t have SIM card. I called customer care and told them about her. They told why you have not taken her details. I told them you check who has ported me to your company, she is a fraud. I asked the customer care they told you have been given a plan of 450 Rs which I did not want.
I am writing you to take action against this Vidya, my SIM card is still not active. Very bad experience before coming to Reliance. I want to inform you if my documents are used for any other cause I will file a police complaint against her. My phone is closed for 2 days now and I am helpless. This way your company cannot grow, customer service is the main thing.
If you can provide me complete details of who has ported me from Airtel to Reliance, it will be very greatful. I can talk to her and tell why she has cheated me. I am a loyal customer to Airtel and Vodafone and I thought your service will also be good. But she has disappointed me.

Regards,
Abbas Sakarwala
+91 [protected]/[protected]