[Resolved]  Reliance Communications — SIM deactivated since 20 days

Address:

Ahmedabad, Gujarat

I am using Reliance GSM service since last 8 years. I have two sim cards of reliance gsm prepaid . My mobile no is [protected] which is running well but my other sim card which no is [protected], was deactivated on 7th Sept., 2014 without informing any call or giving such notification . And to activate my that sim card ([protected]) i visited reliance store and i had submitted my documents on 9th sept., 2014 and i was said by authority that my sim card will be activated with in 48 hours, but even after 14 days . my sim card was not activated . And for that, i had called to reliance customer care for 12 times but each time, customer care executive said to wait for 24 hours and your sim card will be activated . I had also called to Reliance GSM Appellate Authority for two times and they give me a complaint no[protected] and to wait for 48 hours . And even after 48 hours, my sim card no is not activated . So that I went to reliance store again and i submitted my documents again on 23rd sept., 2014 . And till now i am suffering the same problem . Now i am irritated with Reliance GSM Services and want to change my service provider but as my sim is not activated, i cant do even that .