[Resolved]  Reliance Communications — Slow speed and network fluctuation

Address:Chennai, Tamil Nadu, 600053

Hi Sir, this is my data card#[protected], I have called customer care and raised complain regarding slow speed and network fluctuation, they took complain for network fluctuation and stated it will be resolved in 72 hours(12/24/2015), but still now i am facing the same issue..i.e there is still fluctuation in connectivity, even if the connectivity is good, speed is too slow(Average 200kbps - 700 kbps).. I wasnt able to reach customer care for last two days... if the there is connectivity problem in my area then you guys should have informed us in prior so that we will go for better connection... just check the complaint history in above data card#, as of now i have raised all most 10 complaints in last 6 months and none of the complaints was resolved properly...
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2016
Reliance Communications Customer Care's response
Dear Daniel,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Daniel,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
They took too long to resolve this, but now there is no pro 3 connection is completely down.. even if i call them there is no proper responds..

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