[Resolved]  Reliance Communications — sms are not being charged as my tariff plan of 107rs

Address:

Udupi, Karnataka

My reliance mobile number [protected] was ported from other network to reliance 6 months ago. Due to expire of offer validity, i've done a special recharge of 107 on 7th Jun 2014. Before doing that I had de-activated 14rs sms pack which was activated earlier by mistake and received de-activation confirmation sms also. According to 107 plan 1st 3 sms should be charged 50ps and 97 sms free. But the issue im facing now is, still I'm being charged 15ps/sms. I want to be charged as 107 plan. Called customer care several times(Service request No:[protected], but its of no use. Kindly resolve this issue.