[Resolved]  Reliance Communications — sms received from rm-reliance on failure to pay caf

To whomsoever it may concern,

I have received an sms from rm-reliance to pay rs 293 caf[protected].

In that sms, they told me that after repeated follow-up, i have failed to pay rs 293 caf and they would be filing case at pune lokadalat court, the thing is i have never been contacted by anyone on this. Just received this sms two days ago and again today.

The number they have provided to call back is [protected] (Irfan), which is not reachable.

Please take necessary action on this.

Thanks and regards,
Manish doomra
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Sep 7, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 30, 2017
yadav.harish65's response
Sir,
Today I (Harish Yadav) recharged my No. [protected] (karnataka circle) with Rs. 100 and I got talk time of Rs. 91.At 06.52 PM I received a message stating that I have been subscribed to Corporate Chankya Service and Rs. 40 deducted from main balalance of mobile. Why this was done without my request. Please deactivate n return back my amount to my main balance. thanks
Aug 02, 2017
Athevelly Rajesh's response
Iam A Rajesh my service was disconnected on 31 July, immediately i paid my bill Rs 470.43/-, but till now service not restored when iam calling to customer care they saying will restore after 48Hrs, but why should i wait for 48Hrs when i paid and customer care response is very bad. please take necessary action.
Verified Support
Aug 07, 2017
Reliance Communications Customer Care's response
Dear Manish,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications
Aug 07, 2017
Updated by Manish Doomra
Already dropped an email to the email address mentioned.
Visited Reliance Mobile store also which were operational few years back but now it seems they have closed down their operation(JM Road, Nal Stop, Paud Road) Pune.
Complaint comments 

Comments

To whomsoever it may concern,

I have received an SMS from RM-Reliance to pay Rs 270 CAF[protected].

In that SMS, they told me that after repeated follow-up, I have failed to pay Rs 270 CAF[protected], Pay Today otherwise they would be filing case at Pune Lokadalat Court.

The fact is that I have never been contacted by anyone on this. Just received this SMS today.

The number they have provided to call back is [protected] (IRFAN), which is not reachable.

Please take necessary action on this.

Thanks and Regards,
Anshuman Bhide

Iam A Rajesh my service was disconnected on 31 July, immediately i paid my bill Rs 470.43/-, but till now service not restored when iam calling to customer care they saying will restore after 48Hrs, but why should i wait for 48Hrs when i paid and customer care response is very bad. please take necessary action.
Reliance recharge issue for internet Rs.46, main balance got deducted instead.

My main balance got deducted by 100 rupess. Worst ever experience i had. Reliance u are a big thief. Frawd!!!
Sir,
Today I (Harish Yadav) recharged my No. [protected] with Rs. 100 and I got talk time of Rs. 91.At 06.52 PM I received a message stating that i have been subscribed to Corporate Chankya Service and Rs. 40 deducted from main bal. Why this was done without my request. Pls deactivate n return back my amount to my main balance. thanks
Already drop an email to the email address mentioned.
Visited Reliance Mobile store also which were operational few years back but now it seems they have closed down their operation(JM Road, Nal Stop, Paud Road).
Sir,
I received below message, and called the number mentioned in the message i.e IRFAN's number, have been trying this number from past 1 month but unable to reach this number. So please call to my number and let me know what is this bill is about and how do i pay it.

"Today is the last date to withdraw notice hence pay Rs 327 CAF[protected] or else be present on 9/9/17 at Pune Court Call IRFAN [protected] for queries RCOM"

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