Reliance Communications — Speed capping in zero rental and not working in roaming | |||||
I have purchased a zero rental connection from reliance store, Mobile no [protected] from gurkirat enterprises tibri road gurdaspur punjab 143521 on 14 jan 2016. On 19 jan i have received a message that i hav consumed the whole data and my speed was caped with 64 kbps . while from the reliance side they said zero rental plan 10500 for one year it has unlimited 3g speed without any speed cap, the why my speed capped i have compalint many many time but no one is able to solve this problem Today i noticed that i in roaming state even there 2g networking is not working . m very dissatisfied from reliance . i have paid 10450 for this and my 5 7 days are totally tensed full. I have mailed to the applete person and cust care but they didnt reply. I have never seen such a negligence service by any one . Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Karampal,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications