[Resolved]  Reliance Communications — Speed too slow - very poor service - refund money

Address:

Kolkata, West Bengal, 700050

I bought a reliance wi pod on 7th Nov. I was promised a speed of 14.7 mbps, but to my astonishment the speed at times was low at 14 bps. One single page takes around a min just to open, one regular low quality youtube video takes minutes to buffer, any conference call gets auto disconnected after 5 mins. Therefore, I contacted customer service but nobody paid any heed. A service request is open from 09th Nov till date but nobody followed up. rather I followed up innumerable times. Therefore worst product and extremely poor and incompetent service. Now this device hampered my professional commitments like anything. Now I understand the truth behind all those false claims. I just want refund of my money and return this product. Please start the process of my refund and getting the return. I will provide you all original details once required.