[Resolved] Reliance Communications — sr no. ucs[protected] portability not done till date | |
Dear sir/madam My moblie number is +91 [protected], i have received my porting code number rm444733 on 27/7/2017. The same was given on 4/8/2017 to other service provider where i wanted to shift my number. The same day the other service provider insisted to make advance payment to rcom and clear all dues which i did online and submitted a receipt of payment to the service provider. On submission they issued me a new sim card and told me within 07 working days your new connection will start. But even after 14 days nothing has been done. When i called rcom 198 there is no response and the voice recording gets cut before the communication starts. Today on the 15th day i received a message that "dear customer we are still working on sr no. Ucs[protected] and the same will be resolved on top priority - reliance" For your delay in service i have been losing my customers for the poor service rendered to us. Now i am planning to complain for this to consumer forum to resolve this problem if the problem is not solved within 24 hours of this email? Was this information helpful? | |
Sep 21, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 Reliance Communications Customer Care's response Dear Yusuf, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |
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+91 22 3037 3333
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+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My moblie number is +91 [protected], i have received my porting code number rr169428 on 16/9/2017. The same was given on 6/10/2017 to other service provider where i wanted to shift my number. The same day the other service provider insisted to make advance payment to rcom and clear all dues which i did online and submitted a receipt of payment to the service provider. On submission they issued me a new sim card and told me within 07 working days your new connection will start. But even after 14 days nothing has been done. When i called rcom 198 there is no response and the voice recording gets cut before the communication starts.
Today on the 15th day i received a message that "dear customer we are still working on sr no. Ucs[protected] and the same will be resolved on top priority - reliance"
For your delay in service i have been losing my customers for the poor service rendered to us.
Now i am planning to complain for this to consumer forum to resolve this problem if the problem is not solved within 24 hours of this email?