[Resolved]  Reliance Communications — stop lying to your customers

Address:Kolkata, West Bengal, 741250

Yesterday i got a message from reliance about a special offer data89 - 28gb data for 28 days (1gb 3g data/ day). After i get the confirmation from the reliance customer care, i recharge my number with rs.89/- and i got the successful data pack plan activation message and the internet is working fine. After 12am they should have provide me another fresh 1gb data for the day, but i didn't get any data and my data connection was on so rs.44 deducted from my main balance. After that i tried to contact with the customer and they hanged up my call every time i get connect, total cost me rs.5 (10 times 50p/3min). I don't know what the hell wrong with the reliance. I am using reliance since 2006, this is kind of embarrassing. Stop lying to your customer and stop harassing them with your cheating policy.
My money goes in vain. Screw you reliance and your customer care guys.
I am attaching a screenshot of that confirmation as a proof.
Shame on you reliance!!
+1 photos
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Sep 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 20, 2017
Updated by Sourav Dutta
My Number IS +91-[protected]
Verified Support
Aug 21, 2017
Reliance Communications Customer Care's response
Dear Sourav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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