[Resolved] Reliance Communications — Stopping postpaid connection | |||||
I have called on 9th February 2017 for disconnecting my postpaid number [protected]. According to company policy number should be closed in 15 days. But till today 15th April 2017, I am being sent the bill of that postpaid number. When i called back in February last week, they said clear all the past dues to close the number. A postpaid connection of Rs. 300 and i paid Rs. 560 to disconnect the number. But still they haven't disconnected my number yet. Please help. Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 Reliance Communications Customer Care's response Dear Chirag, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Apr 19, 2017 Reliance Communications Customer Care's response Dear Chirag, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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