[Resolved]  Reliance Communications — Store executive is rude at pimpri reliance store

Address:411017
Website:Reliance

This is regarding today's instance when I went to the store for complaining about the closure request of my connection as my dongle is damaged and I do not want to continue the same plan. The store executive -Amol Latte was rude and not supportive at all. The request was not taken by him on priority, instead he told that customer care will be looking into it within 7 days. My query was why the closure request is taking so much time but he replied in rude way that "do whatever you want but I will not take this request" If this is the way to treat customers than...bye bye Reliance. Also I will log a complaint with nodal officers.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Feb 17, 2016
Updated by anil.tupdar
you can call me on [protected]
Complaint comments 

Comments

Dear Anil,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications"
you can call me on [protected]
Dear Anil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Anil,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information