[Resolved]  Reliance Communications — Stv 79 benefits has not been given

Address:New Delhi, Delhi, 110001
Website:Www.consumercomplaints.in

Sir, I had recharged with STV 79 on date 3 dec 2015.According to this plan night 11-6 loc reliance to reliance unlimited call and local reliance to std reliance 350 mints are given..But during this period my balance has been deducted by reliance. I complained twice on date 4 dec 2015 sr no[protected] and 6 dec 2015 sr no[protected].Sir I would like to inform you that no action has been taken from reliance and whenever I made call to customer care, executive officers told me to hold the and never retrieve the hold call. Therefore sir its my humble request to do some serious action against my complaint and resolve my problem otherwise my validity of STV 79 is only 14 days. Thanks Anshu Tripathi...
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2015
Reliance Communications Customer Care's response
Dear Anshu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 11, 2015
Reliance Communications Customer Care's response
Dear Anshu,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
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