[Resolved] Reliance Communications — subject about the unnecessary balance cut and activating vas automatically | |||||
Dear reliance care, im again here to say that why reliance is doing this to me.. After my first rechrge of 20, it activated some vas packs automatically and cut my whole balance. When i gave a complain about it, they refund my balance, that time i was happy. But on the same day of returning it activated the vas packs again and again cut my whole balance. Why this happened to me, even i haven't give any command to activate vas services. So please refund my balance, as a valuable customer of yours, you should do it first. Unless i've lost faith on my network and i was forced to change the network provider from reliance to any other network.. So please resolve it and never active any vas without my consent. Thank you.. Hope you settle the matter soon.. Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 01, 2017 Reliance Communications Customer Care's response Dear Islam, We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern. Regards, Reliance Communications | |||||
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