[Resolved] Reliance Communications — Subscribed to random service without any information and illegal deduction of balance | |||
My reliance gsm mobile number [protected] has been subscribed with shotforbiscsub60 service without any information and all my balance of rs. 8.80 has been deducted. I did not subsrcibed the service, it has been subscribed automatically. And also i would like to complain about your poor customer care service. One of your executive namely ankit recieved my call and ensured me that my balance would be refunded in half an hour, and he asked me to reply with y (Yes) in the feedback message. No complaint was registered and no balance refunded. Kindly resolve the issue and take strict action against these employees. I have attached the screenshots. Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 17, 2017 Reliance Communications Customer Care's response Dear Tanzeel, We are glad to inform you that the necessary waiver has been posted to your account. Thank you! Regards, Reliance Communications | |||
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