Reliance Communications — suspension of mobile number

Address:

Dharwad, Karnataka, 580007

I am reliance customer more than a decade
Recently my mobile number [protected] was deactivated outgoing and incoming. I want to know the reasons why my out going and incoming was barred.

Who is the person did it. His designation number and address
Who decided that his designation number and address

Why they did?

My bill was generated on[protected] amount was 541.62. My credit limit is 1600/-

Supposed to be paid by[protected], i was out of station i tried online payment their gateway never generated otp.

On 10-oct-2017 my outgoing was barred and 11-oct-2107 incoming was barred. My number was under suspension. Who gave them the power of suspending incoming calls/ sms. It created lots of inconvenience. Otps, bank transactions everything was stopped