Reliance Communications — Suspension of Service

Address:

Jabalpur, Madhya Pradesh

I just ported my number into Reliance and this is the second time this week that my number has been suspended. There has been no intimation or warning from Reliance. On both occasions, I attempted to make a call and I got a recorded message requesting me to contact customer care. Upon doing so, the staff of Reliance's customer care simply asked me to resubmit my documents to their nearest local office. They didn't bother providing any information as to why I am asked to do this, again. Their call centre employees too offer no help and disconnect calls, put you on hold without asking for your permission and others such to dissuade the customer from furthering his query. I find this aggravating as there is no way of knowing when your number will be blocked, and there is nothing you can do without halting all your plans and making your way to their nearest office. The last time the local employees sheepishly claimed it was an error on their part and that they would rectify it immediately, which they did. And 48 hours on, I am back to square one. I have had just about enough of this company, it was a mistake to port my number and I will reverse the decision as soon as possible. I hope all their employees are used as test subjects for medical experiments, or perhaps used to calibrate the latest artillery under the Army's new modernisation programme. The egos of the company executives could serve the Air Force well for training their pilots in precision bombing. The inflated value of the company could be used by the Navy. This is perhaps the best Reliance can do to help make India the proud and great nation it wishes to be. I am sure that all their subscribers would cheer for the government were it to take such steps. It would be a nice way introduce Reliance to the barbarity of human nature that they seem so keen to integrate into their services.